Monday, October 10, 2016

They Are Never as Funny as They Think They Are.

Me: So its $10 for a general ticket and $5 for a senior.

Guy OBVIOUSLY in his forties: Oh I'M a senior *snicker snicker*

Me: Great..can I see your ID?

Guy: *To his girlfriend* Ah, they're hiring smart little cookies now, see?

Me: *smirks and rings him up* Your tickets are good for one week.

Guy: Oh! So can I sell them after I leave? Make my money back after I waste it here?

Me: *glares* I really don't care what you do with them. Sell them. You won't make jack.

Guy: *Cackles* God I'm hilarious! Tell me, are you a fan of the Rolling Stones.

Me: No.

Guy: *Waits, grinning*

Me: *glares*

Guy: *Grin Falters*

Me: *Glares*

Guy:...So..I'll go inside now.

Me: Enjoy your stay.

Wednesday, September 21, 2016

So, you're leaving tomorrow?

*chases after a woman who walked into the closed area after I told her we were closed.*

Me: I'm sorry Ma'm but the galleries are closed.

Woman: I know, you told me. *tries to walk around me*

Me: *steps in front of her* So you can't be in here.

Woman: But I leave town tomorrow so I'm going to look around.

Me: You can't. We're closed in here. There is construction happening.

Woman: But I leave tomorrow.

Me: I understand that but we are closed. You can't be in here.

Woman:....But I leave tomorrow.

Me: Please go.

Sunday, September 4, 2016

Sometimes its best to play along.

Guest: Its pretty hot out there.
Me: Yeah. 'Tis the season.
Guest: And bright too.
Me: Yeah.
Guest: Its so bright people think you're closed because the sun makes your windows look dark. You should do something about the brightness outside.
Me:...Sure I'll get on that.

Sunday, August 7, 2016

A Typical Summer Sunday.

Guest 1: Excuse me, when is the guided tour?

Me: Its at 2pm.

Guest 1: Okay *walks away*

Guest 2: *walks in*

Me: Hi can I help you?

Guest 2: Oh I'm just browsing.

Me: Well, there is an admission fee. Would you like to purchase your ticket?

Guest 2: What? I have to pay!? That's not fair!

Guest 3: *hauls her bicycle in while I'm dealing with Guest 2*

Me: Excuse me. You can't bring your bike inside.

Guest 3: Oh, I don't want to lock it up so I'm bringing it with me.

Me: You can't. There's a bike rack out front.

Guest 3: I don't have a lock so I'll roll it through.

Me: You can't do that.

Guest 2: *starts to sneak inside*

Me: Excuse me, sir! You need to pay.

Guest 2: But I'm just going to browse! *runs inside*

Me: *gets security on the walkie-talkie* We got a browser.

Guest 4: Hi. I'm under 25. I get in for free, right?

Me: You do. I just need to see an ID with a birth date.

Guest 4: *Hands me a college ID with no birth date*

Me: I'm sorry this won't work. I need something with a birth date.

Guest 4: That's stupid. There's no college students over 25.

Me: ...Are you serious?

Guest 3: Excuse me! I want to bring my bike in.

Me: I'm sorry you can't bring your bike in.

Guest 3: What am I supposed to do with it then!?

Guest 2: *Is marched out by security* Hey! They said I had to buy a ticket!

Me: You do!

Guest 2: You didn't tell them I just wanted to browse?

Me: You can't!

Guest 4: I don't want to show you my Drivers' licence. I don't like the picture.

Me: I'm not looking at the picture, I assure you.

Guest 4: *sighs heavily*

Guest 1: Excuse me. When is the 2pm tour?

Me: ...at 2pm.

Guest 1: But its 1:45 now and I don't want to wait.

Me: You have to. Our Guide isn't here yet.

Guest 1: Can't you tour us?

Me:. No!

Guest 4: *has shown me her ID and I give her a sticker* IDs are stupid.

Me: Yes they are. Please wear this someplace visible and enjoy your stay.

Guest 3: I'm STILL needing to know where to put my bike!

Me: At the bike rack!

 Guest 3: I don't want to use the bike rack!

Me: Then I can't do anything for you!

Guest 4 *comes back* Security says I need a sticker!

Me: I handed you a sticker. What did you do with it?

Guest 4: I threw it away.

Me: You're supposed to wear it!

Guest 4: You didn't say that!

Me: Yes I did! *hands her another sticker*

Tour Guide: *Comes in* Okay! I'm ready o clock in!

Guest 1: *comes back to my desk* You know, I want my money back if there's not going to be a tour.

Me: Our guide just arrived.

Guest 1: So do I get a discount because she just arrived?

Me: No! Its not even 2 yet!

Guest 3 :My bike!

Me: Take it outside!

Guest 4: Can I have another sticker?

Me: Did you throw yours out again?

Guest 4: No. I just want another one.

Me: No!

Events Tech: *enters*  Bathrooms are backed up.

Me: Son of a...

Guest 5: *enters*

Me: Can I help you?

Guest 5: Oh, I'm just browsing.

Me: That's it! I'm going on break!

Wednesday, August 3, 2016

ITS FOR THE GREATER GOOD!

Man: Can I make a comment?

Me: Sure.

Man: You need a bike rack out front! Because I rode my bike and I had no place to lock it up! we're trying to encourage pedestrian and non car travel and organizations like YOU make that IMPOSSIBLE with no bike rack!

Me: Oh, we actually do have a bike rack. Its just to the left of the entrance.

Man: Oh....well...You need to have ANOTHER Bike rack where I can SEE it, then! Because we're trying to encourage pedestrian and non car travel and organizations like YOU make that IMPOSSIBLE!

Me:...I'll pass that forward, sir.

Wednesday, June 29, 2016

No Means NO, Not "Just a Peek"

I catch a couple ladies trying to sneak into a closed area.

Me: I'm sorry ladies, but that area is closed.

Lady 1: But the lights are on.

Me: We're doing work in there. You can't go in. But you can go to this area.

Lady 2: This area is closed?

Me: Yes.

Lady 1: Okay. We're just going to take a peek inside.

Me: I'm sorry, you can't go in there. Its closed and there is construction.

Lady 2: Just a peek! We'll be right back!

Me: No! Its CLOSED!

Lady 1: We'll only be a second!
Me: Ma'am, you can't - *They dash inside the closed area* AUUUUGHH! *I run after them*

Both of them were annoyed with me for chasing them out of the building.

Thursday, June 16, 2016

Another Day...

Guest: Whats the photography policy?

Me: You can take non-flash photography.

Guest: But I don't know how to turn my flash off.

Me: I'm sorry, you won't be able to use your camera then.

Guest: That's totally unfair. I'm going to use my camera anyway.

Me:...No.

**********

Guest: So what's this Thursday night event you're doing?

Me: Well, every Thursday this summer we stay open late. We have free admission between these hours, we have a cash bar, live music, you can bring a picnic out to our garden area, and we also give tours and workshops!

Guest: ...So nothing else is happening other than you're open late.

Me:...Umm. No.

Guest: So what else do you offer than extended hours then?

Me: Things we don't do everyday like free admission, a cash bar, live music, picnicking, tours, and workshops.

Guest: Mmmm...Yeah, doesn't sound like anything different.

Tuesday, June 14, 2016

I Am Disenchanted With Your Shenanigans.

Me: I'm sorry sir, you have to leave your backpack at the front desk.

Old Man: How do you expect me to take photos without my backpack?

Me: Oh, you can bring your camera-

Old Man: *Cackles* I'm just kidding with you! You thought I was serious!

**minutes later**

Old Man: How long have you been working here?

Me: Nine years.

Old Man: And in those nine years...have you ever wondered what wood your desk is made out of?

Me:...No.

Old Man: Well, its OAK! 

Me: *stares at him*

Old Man: Want to know how I know?

Me:...No.

**A few more minutes later**

Old Man: I want to make sure you're keeping an eye on my backpack.

Me: I will watch it for you, I promise.

Old Man: Good...because I have TWO GUNS inside it! Because I'M from TEXAS you know! Because Texans do that and you people don't! 

Me: ....*looks at him flatly*

Old Man: *waiting for a shocked response*

Me: ...and?

Old Man: ...Uh...well-

Me: I don't find that shocking.

Old Man: Well-

Me: My husband owns a gun. 

Old Man: Oh I-

Me: Do you need anything else or should I call security on your two guns?

Old Man: *Frowns* No, I don't have two guns.

Me: Have a nice day.


Monday, June 13, 2016

I'm Not Well Versed in Interpretive Dance.

Lady: Hi I want to bring in 50 students to the free area but I have questions.

Me: Okay. Just to let you know, that area doesn't open for another 30 minutes.

Lady: I know that, but I just want to know.. *makes hand gesture*

Me:.. If its entirely free?

Lady: No! I want to know ... *hand gesture*

Me: ..I'm not sure what you are asking.

Lady: *sighs* I JUST need to know... *hand gestures*

Me: *Stares* We open the gates at 10am?

Lady: Its a simple question! Can they.. *Hand gestures*

Me: ....Touch things?

Lady: *sighs*No!

Me: Then I'm not sure what you want to know, M'am.

Lady:What are the basic rules to the area and can I bring 50 kids in?

Me: Oh. Well Touching is fine. There's no limit to how many kids you can bring into the area. Gates open at 10am.

Lady: THANK you. *Groans and rolls her eyes* It was a simple question, you know.

Me: *Fights urge to make obscene hand gestures*

Monday, May 30, 2016

Some days, I wish I stayed in bed.

Know it all: Could you tell me about the architecture?

Me: Sure. Its by -

KIA: Oh I know who did it.

Me:Okay, well then the area -

KIA: I know all about that area.

Me:... Okay...so..what do you want to know about it?

KIA: What is your opinion on the columns?

Me: Oh, I like them.

KIA: Then let me tell you why you're wrong.

Me: *deep sigh*


*******

Angry Dude: Are you someone who can sort out this ticket problem I have?

Me: I'm sorry, no.

AD: Then who can?!

Me: Wel,l the person who does is out of the office. All the staff is since its a holiday.

AD: Well, no one has called me back today, so I came in to get this solved. Get me someone, now.

Me: I'm sorry. You'll have to call tomorrow since its a holiday I can give you the name and extension of -

AD: *Slams his hand on my desk* I ALREADY HAVE IT! I DON"T WANT IT AGAIN! YOU ARE USELESS!!

Me: *discreetly flips hims off as he leaves*


*******

Me: *is hurrying back from her break, two hot coffees in her hands and his ran into by a kid, splashing hot coffee all down the front of me Ow Ow Ow!*

Mother: *To her kid* Hey, say sorry!

Kid: Huh? Oh. Sorry...*They keep on walking on walking*

Me: AAHHH! *is running to the restroom before her flesh melts off*


I'm alright. No burns or long term damage.

Thursday, May 19, 2016

Like a circle in a spiral like a wheel within a wheel...

Student: I'd like to come in.

Me: I'm sorry. We're closed. We're going to be closed until June due to construction.

Student: I don't get it.

Me: We have some construction happening so we won't be open for a few weeks.

Student: But my teacher said I could come here.

Me: I'm sorry. They were mistaken. We're closed.

Student: So I can't go inside.

Me: No.

Student: Why not?

Me: ...Because we are closed until June.

Student: Why?

Me: ..Because we are under construction.

Student: But my teacher told me to come here.

Me: I get that. But we're closed.

Student:  So I can't go inside?

Me: *blinks* No.

Student: Why not?

Me: Because...we're...Closed.

Student: Why?

Me: We're... Under...Construction.

Student:... But my teacher-

Me: I'm sorry, you're going to have to leave.

Monday, May 16, 2016

I'm the %1, I guess?

Crazy Lady: I'd like an admission.

Me: I'm sorry Ma'am. We're closed today. We're closed every Wednesday.

CL: *look of shock* NO! That so...STINKY!!!**

Me: I'm very sorry. But this area is open if you'd like to visit there and we'll be fully open tomorrow at 11am.

So she goes into the shop and I figured that's it. She comes back out again and THIS conversation happens. Imagine this conversation happening with a forced smile on my face.

CL: Do you have a brochure?

Me:We don't at this time, but you can find some information in here *hands her other info pamphlets* and this one gives you information on our cell phone tour which is for free. You can also go to our Website and find out even more if you have computer access.

CL:...You people are elitist!

Me:...I'm sorry?

CL: You don't offer ANY FREE brochures AND you're closed which makes you very inaccessible to me. I feel you only want the elite in here.

Me: I'm sorry you feel that way Ma'am. I assure you we are only closed on Wednesdays.

CL: Well you didn't post that ANYWHERE on your building.

Me: Well...We actually have it posted here *points to the big sign out front* and there *points to the big sign behind me*.

CL: Well.... Its all written too small! And you don't include ANY information for the public about anything!

ME: You can find information in the pamphlet I just handed to you.

CL: *Tears it open* Oh yeah?! Where? Where?! WHEEEERREEE! *shakes the pamphlet.

Me: *Gets out of her chair and points to front page* Right there.

CL:..Its not enough information! *keep in mind she is also saying this while standing in front of a wall that gives you a complete rundown of  our location* So VERY elitist here! I can't even go inside?!

Me: I'm sorry Ma'am. We're closed every Wednesday to everyone. But will be open tomorrow at 11am.

CL: I HAVE A LIFE!!! I can't possibly be here when its convenient for YOU!

Me:  I'm sorry then?

CL: SEE?! Your reaction is Elitist!!! You don't even want to accommodate me!

Me: I'm sorry Ma'am. But we're closed today. We're open every other day of the week though from 11am to 5pm.

CL:This place has SO gone down hill. And its become SO snobbish. I'll come back but I'm sure I won't be welcomed! *starts to storm out*

ME: Well we hope to see you soon! Have a good day and enjoy the sunshine!

CL: *Makes a barn yard animal noise*



**Yes, she DID use the word stinky.

Tuesday, May 10, 2016

Well...

The phone rang at work today.
I picked it up and answered like usual.
No reply.
In the background was what sounded like Cher music.
I look at the screen on my phone and noticed the number read:

666-0666

Satan Called Me.
He likes the musical stylings of Cher.

Thursday, May 5, 2016

Sometimes, I just can't win.

Guest: I'l like an admission please.

Me: Oh, I'm sorry. We're closed.

Guest: WHAT?! It didn't say that on the website!!

Me: Actually, its on the font page, see? *shows the man the website*

Guest: Don't you correct me! That's bad customer service!



20 minutes later.


Another Guest: I'd like an admission.

Me: Oh, I'm sorry. We're closed.

Another Guest: WHAT!? It didn't say that on the website!!

Me: *thinks a moment and decides not to correct them* I"m sorry you're disappointed. But this area and this area are open and free of change if you'd like to see that instead.

Another Guest: Show me your website so I can show you your mistake!

Me: ...Okay. *Shows him the website and it clearly says we're closed right on the main page*

Another Guest: ...

Me: ...

Another Guest: This is bad customer service!!

Tuesday, April 19, 2016

Sometimes I wonder if words come out of my mouth at all.

Guy: *tries locked door #1 finding it locked (natch).

Me: *points to the closed sign*

Guy: *ignores me and tries locked door #2, violently banging himself against it*

Me: *once again points to the closed sign*

Guy *ignores me. Bypasses locked door #3 and slips right through the staff door and to my desk*

Me:... Can I help you?

Guy: I'm here to visit! How much?

Me: We don't open until 11am sir.

Guy: *scowls* Yeah, well that's not going to work for me. So how much?

Me: When we open at 11am you can purchase a ticket for $10.

Guy: I said it won't work for me today.

Me: Then you can come back on Thursday at 11am. *smiles*

Guy: At LEAST give me a pamphlet to read. Not like I'm coming back here since you won't let me in!

-----


Me: Place were I work, this is me, how can I help you?

Man on phone: I want to order tickets for an event on Friday.

Me: Since that is an outside event we don't handle the ticket sales for it, but I can transfer you to our events department and they can give you the information.

Man: Sure

Me: *I transfer him*

*he calls back a minute later*

Me: Place were I work, this is me, how can I help you?

Man on phone: I want to order tickets for an event on Friday.

Me: Did you just call a minute ago?

Man: Yes. No one answered the phone so I want to order tickets from you.

Me:Sir, I'm sorry but you can't order tickets from me. We do not handle the ticket sales for that event. You will have to talk to someone in events. If they're not at their desk at this moment you can leave a message and they will return your call.

Man: Sure.

Me: *I transfer him again*

*He calls back a minute later*

Me: Place were I work, this is me, how can I help you?

Man on phone: I want to order tickets for an event on Friday.

Me: Sir...did you leave a message for events?

Man: I didn't. I want to order tickets from you.

Me: Sir, I cannot. Sell. You. Those. Tickets. You have to leave a message with events.

Man: ...You should have said that before.


Sunday, April 17, 2016

The Good

For the most part, I use the blog to bitch.Its a good outlet to my frustrations and lets face it, bail for a murder conviction is pretty steep. I doubt my husband would be able to make that. And while I look fabulous in orange, I'm not really ready to commit to prison life, no matter how much I love Orange is the New Black.

But honestly, the crazies and the douche cannoes are far and few in between. Of course when I DO get them, they are doozies. Most of the folks who do come to my place of work are really lovely human beings who are happy to be out and about on a beautiful day. Its the reason I have been at this desk for nine years. Those people. And after years of analyzing this, they all do the same things which make me happy to help them.
Here's a list of things that make me happy.

  1. They smile and say hello. It seems natural that one would do this upon greeting but you'd be shocked how many people don't. I have been assaulted with so many sour face crab-asses that I was starting to believe that maybe I gave off a frowning pheromone.
  2. Please and thank you are said. Even if its just a "Two admissions, please" That little word goes a long way. And a Thank you and a smile at the end makes it even better. My least favorite thing is to be treated as an ATM. Don't treat your front desk jockey as an ATM. We're not machines. We're people who just happen to have access to money.
  3. They get off their damn cell phones! This isn't an anti technology rant because frankly I LOVE my phone. I love what it can do for me. I cannot live without it these days. But if you plan to buy an admission, please, for the love of god, put down the phone or end the call. That whole "shh, one minute" gesture with your finger will not endear me as you finish your call and clog up my line because Francis has a piano recital next week and you just HAVE to tell your friend Betty about every detail so she can be sure to come watch your precious boo-boo play better than her precious boo-boo and Oh my God shut up and by the damn admission! 
  4. They make brief conversation. Now I sometimes get chatters at the desk who want to tell me their life story. I seriously things that's just me. I have a face people spill their guts to, but I do love it when guests engage in brief, friendly conversation. Share your excitement on being on vacation, or the sunshine, or just being out with your family. That's contagious and wonderful and I love feeling like I'm a part of it.
  5. They watch their kids. Kids are going to be kids...because they are kids. And that's totally fine What is not totally fine is letting them be kids violently all over things they are not allowed to touch. Don't think I or our security folk won't call you on it. Because we will.And you saying that no one is allowed to tell lil' boo-boo what to do isn't going to make us stop. The families that come in and quietly tell their kids the rules, hold their hands, or at least keep them in eye shot will eternally be endeared to me. 
  6. They listen the first time. Repeating myself over and over makes me die a little inside. I am so grateful to the ones that listen to the rules I give for their safety. Its one thing to forget a rule then come back to ask for clarification, its another to walk away while I'm in mid sentence then return pissed that you were disciplined for breaking the rules you didn't bother to listen to. To everyone who listened the first time, thank you.
  7. They treat the people at the desk like people. This is the biggie. Folks, you'll be amazed how far a smile and a polite thank you goes. And when I get treated like him a living entity, it makes a huge difference in my day.
So to all the visitors who do the above, thank you from the bottom of my heart. :)

Wednesday, April 13, 2016

Why did he spread such LIES?!

Tourist: We'd like to come in.

Me: I'm so sorry. We're closed today. We're closed on Wednesdays.

Tourist: But we ask that person outside and they said you'd be open.

Me: I'm sorry, they were mistaken.

Tourist: But he said you were open! Shouldn't he be right?

Me: Sir, that person doesn't work here.

Tourist: Then you shouldn't let him tell us you were open!

Me: .... I"ll get right on that.

Monday, April 4, 2016

I may look like I run the whole place... but its a myth.

Woman on the Phone: Hi. I just got a phone call from a woman who works there but she didn't leave an extension. It was about donations and your building?

Me: Okay. Hmm. Did she give you a name?

Woman: I didn't write it down. It started with an M and was complicated to say.

Me: Unfortunately we don't have anyone who has a name like that who would be in that department.

Woman: Wait...Departments? There's more than one person who works there?

Me: ...Yes.

Sunday, April 3, 2016

WHY DID YOU ASK ME?!

Man: Do you know if there's a deli around here?

Me: I'm not sure if there's a deli in this area actually.

Man: Okay. *turns to his wife* I know where there's a deli here.

Me: *rubs temples*



Woman: Excuse me, is this art?

Me: Yes it is. Please don't touch.

Woman: Okay. *leans right on it*

Me: *Rubs her temples some more*



Lady: What time do you close?

Me: We close at 6pm so in 30 minutes.

Lady: Oh, then we'd like to come in.

Me: Sure thing. The last 30 minutes are free but you will be ask to leave at 6pm.

Lady: Really? Why do we only get 30 minutes to walk through?!

Me: ...Because we close in 30 minutes.

Lady: 30 minutes? What time do you close?

Me: 6pm.

Lady: So we have to pay for only 30 minutes!?

Me: Seriously?! Am I on camera today?!

Double Whammy

Girl: Do you have an ATM in here?

Me: I'm sorry, we don't. But if you walk up a block you'll find one.

Girl: I need an ATM.

Me: Well that one is in walking distance.

Girl: *glares at me then leaves*

2 minutes later she returns with her boyfriend.

Boyfriend: Is there an ATM in here?

Me: I'm sorry there isn't. You can walk up one block though. there's one there.

Boyfriend: *Looks at me, then looks at his girlfriend and leads her out*

Girl: I thought she was lying, okay?

*****

MAN: WHAT TIME DO YOU CLOSE?

Me: We close at -

MAN - HOW MUCH IS ADMISSION?

Me: Its -

MAN- WHAT IS DOWN THE STAIRS?

Me: You'll find-

MAN: WHERE ARE THE RESTROOMS?

Me: They're-

MAN: WHY HAVEN'T YOU TOLD ME YOUR CLOSING TIME YET?!



Wednesday, March 30, 2016

Sometimes the problem is me.

Coworker- So who called him?

Me - I think it was his wife who killed him.

Coworker- *eyes grow huge*.

Me-Oh wait... Oh Shit! Did I say kill?!

Coworker- ...want me to get you some coffee?

....really?

Ladies: We're here to visit!

Me: Oh I'm sorry, we're closed today. We're closed every Wednesday.

*Cue the chorus of Awwwwwww!'s*

Lady 1: Can we use your restroom then?

Me: Of course! Its right next to us.

Lady 1 to Lady 2: *walking to the restroom* I'm sorry about that! I should have checked.

Lady 2: Oh its not your fault. Its that girl at the front desk's fault.

Me: ...?


Tuesday, March 29, 2016

I'm not McGruff, the Crime Dog.

Older dude:  We just chained out bikes up to the bench outside, is that alright?

Me: Actually, you can't. Its the only seating in that area we offer to guests. There is a bike rack you can chain them to just around the corner.

Older woman: If they are around the corner, how are you supposed to watch them for us?

Me:... I won't be.

Older man: So we'll leave them out there so you can watch them.

Me: I'm sorry, but I cannot watch your bikes. They are your responsibility. They need to be chained to the rack around the corner.

Older woman: *snorts* You really should do your job.


**At least this time it was bikes. A few times this exchange has happened with children.  

Monday, March 28, 2016

If at first your don't succeed...

Tourists try the door and find it locked.

Tourists try the door next to the other door and find that locked too.

Tourists knock on the door and I shake my head at them and point to the hours next to the door.

Tourists knock again. I do the same, clearly showing them we're not open for another 30 minutes.

Tourists try door #3 finding it locked.

Tourists try door #4... that's locked too.

Tourists eventually find the staff door and walk inside and come to my desk.

 Tourists: 2 admissions please.

Me: I'm sorry, we're not open for another 30 minutes.

Tourists: You're NOT?!

****

Male Tourist wanders in and blows right past me.

Me: Hello Sir, how can I help you?

MT: I'm just browsing.

Me: Okay, well its $10 for an admission.

MT: Oh...

Me: But you can see this area and this area for free. They are down the stairs.

MT: Oh, okay. *starts walking into the paid admission area*

Me: Um, Sir? Not that way. Down the stairs *gestures to the stairway*

MT: Oh! You didn't say that. Okay. *Keeps walking in the same direction*

Me: Sir? The stairs are in the OTHER direction. Right there *points at the stairway which is opposite him*

MT: *stares at me* Oh.. you didn't say that. *Once again tries to go into the paid area again*

Me: *growls* Sir...

MT: *sighs and finally makes it down the stairs*

Sunday, March 27, 2016

Beware the Perky.

"God, you're so...bright."
I wouldn't mind that comment if it wasn't said with a wrinkled nose and total disdain.

"Ugh. Everything about you. Your voice, your dress. Can you tone it down?"

Seriously buddy, I work in customer service. I greet visitors. I'm supposed to be welcoming and cheerful. Sorry you don't like that but slamming my hand down on my desk and growling "Alright, what do you bitches want?!" while therapeutic isn't really the way to go. I guess I threw off your cynical vibe there.
Guess what?
I don't care!
So your asshole attitude towards me is only going to do one thing. Make me even MORE perky. Just to Piss. You. Off.

Oh yeah, I love it when you twitch the brighter I smile.
Oh baby, roll those eyes when I tell you have a nice day.
Oh yes! YES! Stomp away from my desk because I disgust you!

Your anger gives me power! POWER!!!

I may not have had my coffee this morning.

Wednesday, March 23, 2016

Sometimes Karma is Beautiful

On the Phone
Me: Hello, how can I help you?

Woman: I am calling for your hours. And do you want to know WHY I am calling for your hours? Because I have searched ALL of your websites and NONE of them have your hours on it. NONE! And I wasted HOURS of my precious time trying to find when I can visit so tell me, girl. What are your hours?

Me: We're open 10am to 6pm everyday and Closed on Wednesday.

Woman: Good. Now let's to little exercise. I want you to go to your website and I want you to tell me EXACTLY how to get to where your hours are shown. I want you to TELL me where they are because you have made it IMPOSSIBLE to find.

Me: Of Course ma'am. Go to our website www.ourwebsite.com.

Women: I'm there right now.

Me: Okay Good. Now see at the top of the page in the large, bright pink lettering where it says Hours and Admissions, Open 10am to 6pm?

Woman: ....

Me: Click on that.

Woman: *Hangs up quickly*

Please Stop Smokin da Ganjah Before Coming In.

 Here was the  conversation.

*Enter a young couple*
me:Hello! May I help you?

Guy:..wha?

Me: May I help you?

Girl: We're just going to come in. *Both start heading in without paying*

Me: *stopping them* Oookay well there is an admission fee but the ages 20 and Under get in for free. Are either of you 20 and under?

Both: *Blank Stare*

Guy: Huh?

Me: *repeats Statement above...slower*

Both: *blank Stare. Then both start wandering in again*

Me: Umm..Are you two 20 years old or under?

Guy:Uhhh...no?

Me:Then you'll have to pay admission.

Girl: We're just going to go inside.

Me: That's Great. You're going to have to pay.

Both: *blank stare*

Guy: You said it was free?

Me: For the ages 20 and Under its free.

Guy: Oh...well I'm...16...and she's...uh...19.

Girl: *nods vaguely*

Me: Great! So if I can see your IDs with a birthdate on them, you're all set!

Both:*Blank Stare*

Me:Your IDs?

Guy: Ohh...I..left it in the car?

Me: The store is free to walk through, you two.

Both: *wander off into the bookstore*



Then They Return
Guy: Umm...I'm not really 16 you know.

Me: REALLY?! Do tell?

Guy: Yeah..sometimes I can get away with it.

Me: Ahh. *nods* Well...That's...awesome.

The Dog May Have Pooped Nickles

Me: Ma'am? I'm sorry, there are no dogs allowed other than service dogs. Is that a service dog?

Woman: No.

 Me Then I'm sorry but dog will have to wait outside.

Woman: But..It's my dog.

Me: I'm sorry Ma'am. Its the rules.

Woman:...I can't even keep him in the bag?

Me: No. I'm sorry Ma'am. We don't allow non-service animals inside the building.

Woman: Okay then I'll take him into the store instead!

Me: Ma'am, there are no dogs allowed in the building, period. So you will have to take him home or you will have to stay with him outside until the rest of your party is finished.

Woman: Well how do you expect me to buy anything  in your store without my dog?! My Dog IS MONEY!

Me: *Attempts to keep brain from exploding from that logic*

Yes, I'm Lying at you. It Keeps me Young.

Incident #1 on the phone 
Stupid Man-I'm calling because I want to check the date of this film. Is it this Thursday or next Thursday?

Me-Sure. It looks like that film will be showing next Thursday.

Stupid man-That's not what the paper said.

Me-Which paper was it sir? It was probably a misprint. The film is indeed next Thursday.

Stupid Man-The paper said it was THIS Thursday.

Me-It was a misprint sir. The film in next Thursday.

Stupid Man-Are you sure? The paper said this Thursday. 

Me-I'll check our-

Stupid man-*cuts me off* Are you sure you know your facts?

Me-Sir. IT WAS A MISPRINT. I am looking at our newsletter calendar right now and it says NEXT THURSDAY.

Stupid Man-I donno. I don't want to come on the wrong day. I think its this Thursday.

Me-Sir, its next Thursday. I promise you. But if you want to show up this Thursday feel free.

Stupid man- *CLICK*



Incident #2 in person
Annoying Woman with bad face lift- We'd like to come in.

Me-I'm sorry, we're closed today. But our shop and our cafe are open if you'd like to enjoy that.

Annoying Woman- The website said you were open today.

Me-I'm sorry. We're not. What website did you go to? It could have been a travel one with outdated information.

Annoying woman- I didn't check it. The conceige read me the hours. He said you were open today.

Me-I'm sorry Ma'am but he was misinformed. We're not open today. I'm terribly sorry for the inconvenience.

Annoying woman-He said you were open.

me-I'm sorry ma'am. He was wrong.

Annoying woman-*stares condescendingly at me*

Me-*Stares back*

Annoying Woman- *stares condescendingly at me*

Me-*Stares back*

Annoying Woman-He said you were open today.

Me-We're closed.
Annoying woman -*walks out*

Communication is the Key

It was one of those days...one of those days when everyone with a personality disorder comes inside to get out of the rain:

Me:May I see your ID for your credit card, sir?
Sir: You know I buy things worth THOUSANDS of dollars with the credit card! And you have to see my ID for a $5 purchase?!
Me: Better to be safe than sorry, sir.


Me: I'm sorry Ma'm there is no photography allowed.
Ma'm: Well then you shouldn't have things in here that I want to take photos of!


Woman: I want the old peoples rate.
Me: One senior? Of course. That will be five $5.
Woman: NO I want the OLD PEOPLES RATE.
ME: Yes...a senior.
Woman: OLD PEOPLES RATE!
Me:...$5.


Me: Hi there! May I help you?
Woman: *stares blankly*
Me: Here to visit?
Woman: *Stares blankly*
Me: Want to buy an admission?
Woman: *stares blankly*
Me:... Well okay then!

Sleezy Dudes Are Not Uncommon

Picture if you will, a greasy 50 year old surfer looking guy in a bright pink t-shirt, Birkenstocks with socks, and cut off shorts. Oh and a big shell medallion around his neck. 

Me: Hi there How can I help you? 

Creepy Guy: I'd like to buy you breakfast. *grins* 

Me: *pause. Eye Bug* Uh...What? 

CG: I'd like to buy you breakfast 

Me: *Big fake smile* No thank you.

CG: No breakfast today? Then perhaps..tomorrow morning? *sleezy smile* 

Me: *Flashes wedding ring* Not interested. Would you like an admission? 

CG: *noticing people going downstairs to an event* What's going on? 

Me: There is a memorial going on. 

CG: For a dead person? 

Me: ... yes 

CG: You know...I should crash that...get me one of them young grieving widows. Because I'm not as old as I feel..if you understand that *sleezy smile*. 

Me:...I would REALLY not advise that, sir. 

CG: Obviously you've never seen Wedding Crashers. 

Me: *Fighting VERY hard not to glare at him* 


So he wanders away from my desk then comes back later. 

CG: You know Chivalry is dead. 

Me: *blank stare* 

CG: A woman should jump at any chance for a free breakfast. 

Me: *change that now to an angry stare* 

CG: Its the polite thing to do. I'm only doing you a favor. 

Me: Not....Hungry. *thinking "do not set patron on fire do not set patron on fire". Its probably reading on my face by now.* 

CG: Whatever then. 

Me: *puts hand on walkie-talkie getting ready to call security. Its either that or I go to jail for beating him with my chair* 

CG:Opens his mouth to speak but probably registered that I wanted to set him on fire. He leaves quickly* 


It took a long shower to wash his sleeze off me. 

When A Stranger Calls

Three in a row:

*Phone Rings*
Me: Hi, How can I help you?

 Woman: I'm looking to purchase tickets to a film festival at your auditorium.

Me: No problem. You can buy the tickets at the door or you can buy them online at filmfest dot-

Woman: Filmfest at movie? Got it

Me: No, Its actually filmfest dot-

Woman: Movie film at fest?

Me: Um..no its Film-

Woman: Eventfest at Movie Film dot org?

Me: ...No its filmfes-

Woman:You know You're REALLY bad at giving out websites and you REALLY need to speak clearer.

Me: *headdesk*


*Phone Rings*
Me: Hi, How can I help you?

Lady: I got something in the mail about an event?

Me: Okay, do you know the name of the event?

Lady: No.

Me: Okay no problem. Do you know the date?

Lady: No.

Me...Okay. How about the general month its happening?

Lady: No.

Me: .....How about what the event is? Do you know if its a concert or an opening or something like that?

Lady: No.

Me:.....Okay then....do you have any details on what event this may be at all?

Lady: Just that its an event.

Me: ...Hold Please.


*Phone Rings*
Me: Hi, How can I Help you?

Teenager: I don't know where I am!

Me: ...Are you planning on coming here?

Teenager: I donno!

Me: Um....Okay would you like directions to here then?

Teenager: I donno!

Me: ...Please Hold.